very friendly and helpful front desk(the old gentleman and the young man). this former one gave us clear guide for everything and he is very patient.

not convinient in the bath room. no enough hook to hang the towel. not change towel everyday and didn't highlight this to us. The front desk lady destroyed my memory about Florence girl: sweet, soft........I didn't mean she is rude, but too business, not same as the one we met two years ago.